Kraken Skydiving Parachute
Pairs well with
Kraken Skydiving Parachute
Customer Support
We can be reached at 1-(888)-573-5366.
Contact Us
We'd love to hear from you. Our team is here to help. Visit our contact page to get in touch with a sales representative.
Overview
How to order
The current Kraken stock list is at the link below:
Stock List
To place an order for a custom Kraken, use the online custom color designer program at the link below:
Custom Design Order Form
Canopy information
She’s a wing of legends. The JYRO Kraken delivers unprecedented opening and flare characteristics. She’s ideal for wingsuiting novices but will excite even the most experienced pilots.
This hybrid low-pack volume wing has a lightweight configuration which allows the pilot to pack bigger sizes in a normal container without sacrificing fabric longevity (read about Kraken pack volume here).
This coupled back with a tighter, firmer tail makes the outline curvy for high maneuverability in the sky. This wing is the ultimate ‘party in the front and business at the back’, she’s super responsive and holds tight when pushed hard. She is the canopy equivalent of Che Guevara, Marilyn Monroe and Brian Jones all in one.
The Kraken is a must have for any wingsuiter and will have you grinning ear to ear as you fly back to whatever landing area you can make it to. Kidding. Kinda.
FAQs
Shipping
We offer free shipping on orders over $100. All items are shipped from Ontario, Canada. Orders for in-stock items usually process within 1-2 business days, though this may be longer during busy periods. If your item is out of stock or if there are delays, we will inform you.
Free shipping typically arrives in 2-6 business days. Express shipping options are available at check-out for an additional fee.
International shipping
We ship to most locations worldwide. Orders shipped outside of Canada, the US, and Mexico will incur local duty/customs fees and do not qualify for the free shipping offer on orders over $100. Internationally, each country has its own regulations for handling imported goods. We do not cover or pre-pay import fees for shipments outside Canada, the US, and Mexico.
If you are located outside these areas, please contact us for a shipping quote.
Tracking
All orders are shipped via FedEx, UPS or Canada Post. Once your order has been processed, you will receive an email with tracking details. Please allow 12-24 hours for tracking information to update after it has been assigned to your shipment.
Returns/Exchanges
We are happy to accept returns or exchanges for gear that is unused, in its original packaging, and undamaged within 60 days of delivery. All returned gear will be inspected before we process a return, refund or exchange.
Please contact us, and we will provide you with a return shipping label. We offer one free exchange per helmet or clothing purchase to help you find the best fit (please refer to the product size guides). Any additional exchanges will incur a return shipping fee of $10-15. If you are returning an item because you no longer need or want it, a return fee of approximately $10-15 will be deducted from your refund to cover the cost of using the shipping label.
Custom Products
Please note that we do not offer refunds or returns on custom products. If you have issues with a custom product, we can assist you by contacting the manufacturer to seek a resolution, but we cannot guarantee the outcome. Each case will be handled individually.
Pick up / Trying on items
Please note that we are a fully online store and do not have a physical storefront in order to keep our overhead and prices low. However, we enjoy meeting fellow skydivers and helping you select new gear. We offer pickup and gear fittings, by appointment only, with our representatives based in Ontario. Contact us for more information.
Pour service en français
Veuillez contacter notre représentant français basé au Québec. Simon Bouchard: sbouchard@skydivingcanada.ca.